Privacy Policy

Who we are. OpenXmass ("we") is an online store operated by Elite Algos Labs Ltd, Rwanda.

What we collect. - Your name, email, phone (optional) and shipping address, to deliver your order. - Payment details, which are processed by our payment provider, Whop. We never see or store your full card number. - Basic website analytics, such as pages visited and device type, to improve the store.

How we use it. To fulfil and ship your order, send order and tracking updates, answer support requests and prevent fraud. We send marketing emails only if you opt in, and you can unsubscribe at any time.

Who we share it with. Only the partners needed to complete your order: our payment provider (Whop), our order-management and fulfilment partners, and shipping carriers. We do not sell your personal data.

Your rights. You can ask us to access, correct or delete your data at support@openxmass.com. California residents have rights under the CCPA, including the right to know and the right to delete.

Retention. We keep order records for as long as the law and our accounting require, and no longer than needed.

Contact. support@openxmass.com